Privacy Policy – Keshavi Jewels

Last updated: May 2025

Introduction

Keshavi Jewels ('we', 'us', 'our') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or place an order.

Information We Collect

  • Order information: Name, email address, phone number, billing and shipping address, payment details (processed securely via payment gateway — we never store card numbers)
  • Account information: If you create an account, we store your login credentials and order history
  • Usage data: Pages visited, products viewed, time spent on site (via cookies and analytics)
  • Communications: Messages you send us via email, contact form, or social media

How We Use Your Information

  • To process and fulfill your orders
  • To send order confirmation and shipping updates via SMS and email
  • To respond to your queries and provide customer support
  • To send promotional emails and offers (you can unsubscribe anytime)
  • To improve our website and product offerings
  • To comply with legal obligations

Sharing Your Information

We do not sell your personal data. We share it only with:

  • Shipping partners (Delhivery, Blue Dart, DTDC) to deliver your orders
  • Payment gateways (Razorpay, PayU) to process payments securely
  • Analytics providers (Google Analytics) to understand site usage
  • Legal authorities if required by law

Cookies

We use cookies to remember your preferences, keep items in your cart, and analyze site traffic. You can disable cookies in your browser settings, but some features may not work correctly.

Data Security

We use SSL encryption on all pages. Our site is hosted on Shopify's secure infrastructure, which is PCI DSS compliant for payment processing.

Your Rights

You have the right to access, correct, or delete your personal data. To make a request, email us at support@keshavijewels.com.

Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

Contact Us

For privacy-related queries, email support@keshavijewels.com.